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It feels like scam victims are being ignored by the government. From a victim’s point of view, it doesn’t seem like enough is being done to stop these scam calls from even reaching us in the first place. I was a victim of a highly sophisticated scam. It wasn’t an investment scam or a love scam. The scammers impersonated MAS, and they were extremely convincing. They had detailed personal information about me, including my full NRIC number. That level of detail makes it very hard to doubt them. Many people will say, “Why fall for such a scam?” But these scammers are highly trained in psychological manipulation. They understand how to create fear, urgency, and authority. They constantly evolve their tactics—often faster than public awareness campaigns can keep up. They design their scams in a way that avoids triggering bank liability, so when victims lose money, no institution is technically responsible. This makes victims feel helpless. When the system places the burden entirely on individuals to “be more careful,” while scammers grow more sophisticated, it creates frustration and distrust. I am not accusing anyone, but it raises serious concerns: how are scammers able to obtain such detailed personal data and operate with such precision? And why does it feel like victims are left to bear the consequences alone? Scams are not personal stupidity — they are organised crimes exploiting systemic gaps. If the government truly wants to protect citizens, action must go beyond public reminders. Stronger systemic safeguards, better tracing of funds, and much tougher penalties for those caught should be seriously considered. Caning alone is not going to stop these scam syndicate.